SHIPPING F.A.Q.

• Please use a shipping address where someone (21 years of age or older) will be able to sign for your wine during the day. Many of our customers use a business address for this purpose as there is always someone to sign. We only ship to the states found in the chart below.
  
  
• Shipping dates are determined to minimize the risks of heat damage. This is why we will not ship during the summer and early fall season unless it is 2nd day air or overnight delivery.
  
  
• Tentative dates for the Wine Club shipping is February, May, October and December.
  

How shipping charges are determined:

We are using Fedex for all our shipments. We charge the exact price charged by Fedex. Our new ecommerce ordering tool will calculate the shipping cost according to your Zip code, the weight of your package and the type of shipping you choose ( Ground, express saver or 2nd day air)

If your state is not listed above visit www.freethegrapes.com to find out why and how to change it.
Also, some of our customers who live in states not listed above use the following companies to get their wines:
www.allwayscool.com or www.fiftyfivedegrees.com

We charge sales tax when your wine is shipped to the following states:
We are currently awaiting the license to ship to CT. Call us for further information for that state.

CA	7.25%
VA	5.0%
NY	Link to Chart
WA	Link below
TX	6.25%
NH	8.0%

WA sales tax by county/city: http://dor.wa.gov/Docs/forms/ExcsTx/LocSalUseTx/LocalSlsUseFlyer_Quarterly.pdf

Carriers we use and transit time:

YOUR STATE	CARRIER
CA	FEDEX GROUND (1-3 DAYS)
CO, DC, IA, ID, IL, LA, MN, MO, ND, NE, NH, NM, NV,NY,OH, OR, TX, WA, WI, VA	FEDEX GROUND (3-5 DAYS)

 

 

What is the "Security Code"?

The security code is the 3 digit non-embossed number immediately following the last four digits of the account number printed on the signature panel located on the back of the card. Some cards do not have the credit card number listed, so in this case the security code is the last 3 numbers.

We use this code to prevent individuals from fraudulently using your credit card number. This works because only by having the credit card physically in hand can someone know their security code.

New York:

The state require us to charge sales tax according to the chart below. In order to determine the sales tax rate for your order we need to know the county or locality your wine will be shipped to. Refer to the chart before filling your shipping address.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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